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COVID-19 Updates

COVID-19 Updates

The office at Centre Wellington Hydro (CWH) is closed to customers and visitors physically; however, we continue to be available via phone 519-843-2900 and email enquiries@cwhydro.ca during regular business hours 8:30am to 4:30pm Monday through Friday.

Responses to phone messages and emails will be returned as quickly as possible and we thank you in advance for your patience.

We also welcome you to Access your Account to obtain information on your hydro account!
Not registered? Get in touch with us now and Register for CustomerConnect.

Our essential operations staff continue to operate and maintain Centre Wellington's electrical distribution system and address any outages and emergencies that arise. If this is a Hydro emergency, please call 1-866-291-2932.
Your call will be answered 24 hours a day, 7 days per week.

As our Lineman continue to work in the community serving our customers, please help us keep you and your families safe by maintaining a 2 meter distance and do not approach staff.

COVID-19 TOU Rates Updates

COVID-19 Time-of-Use Rates Suspended until May 31, 2020 The Government of Ontario is extending temporary emergency relief to support Ontarians impacted by the global COVID-19 outbreak. Households, farms and small businesses who pay time-of-use electricity rates will continue to be charged off-peak rates 24 hours a day, seven days a week until May 31, 2020.

CWH Media Release Rate

CWH Service Update



Reliable Sources of Information

Wellington Dufferin Public Health

Township of Centre Wellington

County Of Wellington

Public Health Ontario

Public Health Agency of Canada

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