Method Of Payment For Hydro Bills
Centre Wellington Hydro offers various methods to make payment
of your monthly invoice as simple and convenient as possible.
How to Pay Your Bill
Your bill may be paid at our office located at 730 Gartshore
St. Fergus without charge Monday and Thursday, 8:30 a.m. –
4:00 p.m. (For your convenience an after hour depository is
located at the front door of our office). We accept cash,
money orders and cheque payments.
At most chartered Banks and Trust Companies:
Most chartered Banks and Trust Companies within Fergus, Elora
and the surrounding area will accept payments, but most often
a service charge may apply. If your invoice is overdue, you
cannot use this method of payment.
Online Banking:
Bank of Montreal
Canadian Imperial Bank of Commerce (CIBC)
Laurentian Bank
Scotiabank
Royal Bank Financial Group
TD Canada Trust
Toronto Dominion Bank
President’s Choice Financial
Telephone Banking:
We accept payments made by telephone through your financial
institution. Please check with your financial institution
to find out if they offer this service. They will require
your Centre Wellington Hydro account number on your invoice,
to set up your account. Please ensure your Centre Wellington
Hydro account number is accurate for the correct posting of
your payments to your account. If you move or have an account
number change, please be sure to contact your financial institution
and give them your new Centre Wellington Hydro account number.
PAP: (Pre-Authorized Payment)
The Pre-Authorized Payment Plan offers a convenient way to
pay your monthly billing. Simply fill out the authorization
form at our office and supply us with a void cheque, and we
can automatically deduct the payment directly from your bank
account each month. Your invoice will be sent to you as usual
approximately two weeks before the due date. On the due date
the net amount will be deducted from your bank account on
the date indicated on your invoice. The program is available
anytime throughout the year. Simply fill out the authorization
form at our office and we will start you on the program. With
this method of payment you have no more postage costs, no
late charges and your bill is paid if you are away or forget.
Your participation in the plan may be terminated at any time,
however we require five days notice.
Equal Payment Plan: (Budget Billing)
The Equal Payment Plan offers a convenient monthly budget
way to pay your monthly billing. This option is a fixed monthly
amount based on the previous 12 months consumption at your
residence. This amount is divided into 11 equal portions and
any anticipated rate increases are then factored in. This
fixed amount is deducted from your bank account on the due
date for 11 months. The 12th month is the reconciliation month
in which your actual Hydro account balance is then debited
from your bank account or left as a credit on your hydro account.
Your monthly invoice is still sent to you showing the balance
of your account. The program ends in the 12th month, then
all the accounts are reviewed, and if necessary adjusted.
The program is available every spring. Simply fill out the
authorization form at our office (or we can mail it to you)
and we will start you on the program when applicable. Your
participation in the plan may be terminated at any time, however
we require five days notice. All customers choosing the Equal
Payments Plan must register for Pre-Authorized Payment.
Should you have any questions or if you would like further
information, please contact our billing department at 519-843-2900
and we will be happy to assist you.
If you have any questions about our new rates, our bill, or
deregulation in general, please call us at 519-843-2900. Our
billing lines are open from 8:30 a.m. to 4:30 p.m. Monday
to Friday.
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