The new RPP Time-of-Use (TOU) prices set by the OEB for Feb. 23, 2021 are shown in the table below. The table also shows the hours to which those prices apply:
|Winter TOU Price Periods
|Feb. 23, 2021 TOU Prices
|Off-Peak (Weekdays 7 p.m. – 7 a.m., all day weekends and holidays)
|MidPeak (Weekdays 11 a.m. – 5 p.m.)
|OnPeak (Weekdays 7 a.m. – 11 a.m. and 5 p.m. – 7 p.m.)
The table below shows the new RPP prices for customers paying Tiered prices:
|Winter Tier thresholds
|Feb. 23, 2021 Tiered Prices
|Residential – first 1,000 kWh/month
Non-residential – first 750 kWh/month
|Residential – for electricity used above 1,000 kWh/month
Non-residential – for electricity used above 750 kWh/month
The winter TOU price periods and the winter tier threshold for residential customers that took effect on November 1, 2020 are not changing on January 1, 2021.
Programs to support electricity customers
There are a number of programs in place to support electricity customers at this time, including:
• Support for residential, small business and charitable organization customers that are struggling to pay their energy bills as a result of the COVID-19 pandemic is available through the COVID-19 Energy Assistance Program and the COVID-19 Energy Assistance Program for Small Business, both funded by the Government of Ontario.
• There are also a number of programs available to help low-income consumers. Find out more at oeb.ca/billhelp
In addition, under the OEB’s winter disconnection ban electricity distributors cannot disconnect residential customers for non-payment from November 15 to April 30.
Additional Information and Resources
• Read our Backgrounder
• Read the RPP Decision Letter
• Learn more about the COVID-19 Energy Assistance programs at oeb.ca/ceap
• Find out about low-income bill payment support programs at oeb.ca/billhelp
• For information about choosing a price plan, visit oeb.ca/choice
• Learn more about the Province’s electricity support programs at ontario.ca/yourelectricitybill
About the Ontario Energy Board
The OEB is the independent regulator of Ontario’s electricity and natural gas sectors. It protects consumers and makes decisions that serve the public interest. Its goal is to promote a sustainable and efficient energy sector that provides consumers with reliable energy services at a reasonable cost.