News & Public Notices

Changes to Industrial, Commercial, other non-Regulated Price Plan Customers’ Electricity Costs Effective January 1, 2021

Jan 7, 2021

Starting January 1, 2021, a portion of renewable energy contract costs will be paid by the government instead of electricity customers. This will lower electricity bills for large and mid-sized commercial and industrial consumers who do not participate in the...

TOU and Tiered prices are set to 8.5 cents/kWh for all hours and thresholds starting Jan 1. 21

Dec 23, 2020

The province-wide shutdown means that more people will be staying home or running their small businesses from home. The Ontario Government has taken steps to hold the price of electricity at 8.5 ¢/kWh for electricity used from January 1 until the end of the day on...

Time-of-Use vs Tiered, Customer Choice is coming on your electricity rate on November 1

Nov 12, 2020

If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. With TOU, the price you pay depends on when you use electricity. With Tiered prices, you can use a...

Effective May 1, 2021, the percentage of the OER is being adjusted from 21.2% to 18.9%.

Nov 12, 2020

Typical residential customer bills to be held stable The Government is also decreasing the Ontario Electricity Rebate (OER) from 21.2% to 18.9% effective May 1, 2021. The Government’s intention is that, for residential and small business customers, the reduction in...

Electricity Prices for November 1, 2020 to April 30, 2021

Nov 12, 2020

These are the prices that appear on the Electricity line of your bill and are only for the electricity you use. They do not include other charges like delivery. If you have a contract with an electricity retailer, you pay the price agreed upon in the contract, not the...

Consumer Alert: Beware of scams during the COVID-19 emergency

Nov 12, 2020

The Ontario Energy Board (OEB) is aware of increasing efforts by scam artists attempting to take advantage of consumer uncertainty. To find out more, click here.

COVID-19 Energy Assistance Program (CEAP) and (CEAP-SB)

Nov 12, 2020

New support for eligible residential customers struggling to pay their energy bills due to COVID-19 New program to support eligible small businesses and charities with their energy bills. The Government of Ontario is making funding available to support residential,...