News & Public Notices

Ontario Electricity Rebate (OER), July 1, 2022

The Ontario Electricity Rebate (OER) is for most households, farms, long-term care homes and small businesses. Eligible consumers automatically receive the rebate, which appears on bills as a separate line item. The OER will provide eligible consumers with an 17%...

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CWH 2023 Cost Rebasing Deferral Approved

The OEB has approved CWH's request to defer its 2023 Cost of Service application. CWH will file its next CoS for rates effective January 1, 2025. More information can be found by reading CWH 2023 CoS Deferral letter and OEB Cost of Service Approval Letter  

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Electricity Rate Relief

Electricity Rate Relief

  For more information:  https://www.oeb.ca/sites/default/files/FAQs-new-fixed-rates-january2022-20220110_0.pdf

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Discover Your Energy-Savings Potential

Discover Your Energy-Savings Potential

Uncover more than just savings with the help of Save on Energy. Save On Energy programs still available. Go to Save on Energy website The new Energy Affordability Program (EAP) offers two levels of support for income-eligible residents: Those most in need will qualify...

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CWH Major Event Report: February 24, 2021

On February 24, 2021 Centre Wellington Hydro customers in the Fergus area experienced a disruption to their hydro service. Details of the event can be found within the Major Event Report.

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Customer Connect, our customer portal, has a new location!

Customer Connect, our customer portal, has a new location!

As of March 8, 2021, the web address for our customer portal, Customer Connect, has changed. It can now be found at https://myaccount.cwhydro.ca.   The customer experience on the platform will remain the same, and other than the new location, the energy usage...

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Ontario Electricity Support Program

The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many people live in your house and your combined household income. Find out if you are eligible...

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