Services & Safefy Tips
Before you dig, think about what services might be buried in the ground, because… What you can’t see can hurt you!
It’s getting pretty crowded underground. There could be gas pipelines, electrical services, telephone and cable TV as well as water and sewer connections. In addition to these types of buried services to your home, there could be distribution networks for utilities that serve your neighbourhood and community. In some cases, such as pipelines and fiber optic cables, they may even be part of a national feeder route.
Damaging underground services can have serious consequences: Personal injury Loss of essential services, creating a safety risk for others, expensive restoration costs and potential legal actions.
Don’t take the risk. Get a free locate! For your convenience, Ontario One Call is open 24 hours a day to receive your requests. Requests can be submitted via their online form or by phone at 1-800-400-2255.
If you notice tree branches growing too close to the power lines, please let us know. Centre Wellington Hydro will ensure their safe removal. Contact our office at 519-843-2900 or follow this link to report it online.
Critical Care Customers
If you notice any problems with local streetlights report them to us at 519-843-2900 or follow this link to report it online.
If you are moving, we require at least 24 hours notice before we are able to do a final reading during regular business hours, Monday to Thursday from 9:00am to 4:00pm and Friday from 9:00am to 12:00pm. Two weeks notice is preferred.
Have Proper Fuses Installed
Time-delay or dual element fuses, identified by a metal band and the letter D, should only be used for large motorized appliances such as clothes dryers, furnaces, refrigerators/freezers, and window air conditioners. The D fuses can handle the power surge of a starting motor, but should not be used on general lighting circuits.
Only “P” fuses should be used on all general circuits, including lighting circuits.