News & Public Notices
CWH’s 2022 IRM Application
Centre Wellington Hydro has filed an IRM application to the OEB for rates effective January 1, 2022. The Managers Summary of the application, which includes summaries of models used, can be found here. Please note the models are not included with this write up. All...
May 1, 2021 New TOU and TIERED Rates
On May 1, 2021, new Time-of-Use (TOU) and Tiered prices will come into effect for residential and small business customers under the Ontario Energy Board’s (OEB) Regulated Price Plan (RPP). The summer TOU hours, as well as the summer Tier threshold for residential...
Discover Your Energy-Savings Potential
Uncover more than just savings with the help of Save on Energy. Save On Energy programs still available. Go to Save on Energy website The new Energy Affordability Program (EAP) offers two levels of support for income-eligible residents: Those most in need will qualify...
CWH Major Event Report: February 24, 2021
On February 24, 2021 Centre Wellington Hydro customers in the Fergus area experienced a disruption to their hydro service. Details of the event can be found within the Major Event Report.
COVID-19 Business Support Grants available
Ontario has announced the COVID-19 Business Support Grants program to help businesses that were required to shut down or restrict services due to provincial public health measures: modified Stage 2 restrictions or in areas categorized as Red-Control, Grey-Lockdown or...
Customer Connect, our customer portal, has a new location!
As of March 8, 2021, the web address for our customer portal, Customer Connect, has changed. It can now be found at https://myaccount.cwhydro.ca. The customer experience on the platform will remain the same, and other than the new location, the energy usage...
Ontario Electricity Support Program
The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many people live in your house and your combined household income. Find out if you are eligible...
CWH Major Event Report: February 5, 2021
On February 5, 2021 all Centre Wellington Hydro customers experienced a disruption to their hydro service. Details of the event can be found within the Major Event Report
New RPP prices starting February 23, 2021
The new RPP Time-of-Use (TOU) prices set by the OEB for Feb. 23, 2021 are shown in the table below. The table also shows the hours to which those prices apply: Winter TOU Price Periods Feb. 23, 2021 TOU Prices Off-Peak ...
Extension of Fixed 8.5 cents/kWh Price for Regulated Price Plan Consumers until February 22, 2021
The Ontario Energy Board (OEB) has extended the current fixed Regulated Price Plan (RPP) price of 8.5 cents per kilowatt hour until February 22, 2021. Until the end of the day on February 22, 2021, all RPP consumers, whether they are on time-of-use (TOU) or tiered...
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