News & Public Notices
May 1, 2023 Summer Hours and New Electricity Price Plan Coming
If you’re a residential or small business customer, you can choose to switch between Time-of-Use (TOU), Tiered and Ultra-Low Overnight (ULO) prices. With TOU and ULO, the price you pay depends on when you use electricity. With Tiered prices, you can use a certain...
Ontario’s System-Wide Electricity Supply Mix: 2022 Data
Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity suppliers. The following table discloses the system-wide electricity supply mix data for 2022. This data must be used by electricity...
Media Release – Energy Minister Smith and CWH Launch Green Button
Learn how Green Button can help local energy customers save money, and how CWH will be implementing this program in 2023. Read more in our Media Release
Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information
The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including illegitimate phone calls, texts, emails, fake websites, social media, in-person home visits and ads. The OEB, the Ministry of Energy and local...
Ontario Electricity Rebate (OER) Effective November 1, 2022 set to 11.7 per cent.
Effective November 1, 2022, the OER will provide eligible consumers with an 11.7% rebate from the province on the subtotal of their electricity bill to ensure the average residential bill increase is held to about 2 per cent annually, well below the current levels of...
CWH Major Event Report: August 3, 2022
On August 3, 2022 Centre Wellington Hydro customers in the Elora area experienced a disruption to their hydro service. Details of the event can be found within the Major Event Report.
CWH Major Event Report: August 1, 2022
On August 1, 2022 Centre Wellington Hydro customers in the Fergus area experienced a disruption to their hydro service. Details of the event can be found within the Major Event Report
CWH Major Event Report: June 17, 2022
On June 17, 2022 Centre Wellington Hydro customers in the Fergus and Elora areas experienced a disruption to their hydro service. Details of the event can be found within the Major Event Report.
Ontario Electricity Rebate (OER), July 1, 2022
The Ontario Electricity Rebate (OER) is for most households, farms, long-term care homes and small businesses. Eligible consumers automatically receive the rebate, which appears on bills as a separate line item. The OER will provide eligible consumers with an 17%...
Having trouble paying your energy bill? Contact your utility right away to explore payment options, and to avoid late payment charges and potential disconnection of service.
https://www.oeb.ca/consumer-information-and-protection/bill-assistance-programs Support programs are available for customers who are struggling with their bill payments. You need to meet certain criteria to qualify for these programs: Ontario Electricity Support...
Public Notices
May 1, 2023 Summer Hours and New Electricity Price Plan Coming
Ontario’s System-Wide Electricity Supply Mix: 2022 Data
Media Release – Energy Minister Smith and CWH Launch Green Button
CWH Major Event Report: August 3, 2022
CWH Major Event Report: August 1, 2022
CWH Major Event Report: June 17, 2022
CWH 2023 Cost Rebasing Deferral Approved
CWH Major Event Report: February 24, 2021
CWH Major Event Report: February 5, 2021
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