News & Public Notices

Thank You to CWH Customers!

Thank You to CWH Customers!

Centre Wellington Hydro would like to thank our customers for a very successful Plant not Print e-Billing Campaign! During the months of April and May an amazing 196 customers committed to trading in their paper bills for electronic ones. That is alot of trees! CWH...

read more

May 1, 2021 New TOU and TIERED Rates

On May 1, 2021, new Time-of-Use (TOU) and Tiered prices will come into effect for residential and small business customers under the Ontario Energy Board’s (OEB) Regulated Price Plan (RPP). The summer TOU hours, as well as the summer Tier threshold for residential...

read more
Discover Your Energy-Savings Potential

Discover Your Energy-Savings Potential

Uncover more than just savings with the help of Save on Energy. Save On Energy programs still available. Go to Save on Energy website The new Energy Affordability Program (EAP) offers two levels of support for income-eligible residents: Those most in need will qualify...

read more

CWH Major Event Report: February 24, 2021

On February 24, 2021 Centre Wellington Hydro customers in the Fergus area experienced a disruption to their hydro service. Details of the event can be found within the Major Event Report.

read more

COVID-19 Business Support Grants available

Ontario has announced the COVID-19 Business Support Grants program to help businesses that were required to shut down or restrict services due to provincial public health measures: modified Stage 2 restrictions or in areas categorized as Red-Control, Grey-Lockdown or...

read more
Customer Connect, our customer portal, has a new location!

Customer Connect, our customer portal, has a new location!

As of March 8, 2021, the web address for our customer portal, Customer Connect, has changed. It can now be found at https://myaccount.cwhydro.ca.   The customer experience on the platform will remain the same, and other than the new location, the energy usage...

read more

Ontario Electricity Support Program

The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many people live in your house and your combined household income. Find out if you are eligible...

read more

New RPP prices starting February 23, 2021

The new RPP Time-of-Use (TOU) prices set by the OEB for Feb. 23, 2021 are shown in the table below. The table also shows the hours to which those prices apply: Winter TOU Price Periods Feb. 23, 2021 TOU Prices Off-Peak                                                 ...

read more