News & Public Notices

Ontario’s System-Wide Electricity Supply Mix: 2020 Data

Ontario’s System-Wide Electricity Supply Mix: 2020 Data

Ontario’s System-Wide Electricity Supply Mix: 2020 Data Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity suppliers. The following label discloses the system-wide electricity supply mix data...

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Plant Not Print – Earth Day 2021 e-Billing Campaign

Plant Not Print – Earth Day 2021 e-Billing Campaign

CWH is proud to be doing our part to reduce our environmental impact with the "Plant not Print" Earth Day 2021 e-Billing Campaign! In partnership with Neighbourwoods, between April 19 - May 31, 2021 CWH will purchase and plant a tree for every customer who signs up to...

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Discover Your Energy-Savings Potential

Uncover more than just savings with the help of Save on Energy. Save On Energy programs still available. Go to Save on Energy website The new Energy Affordability Program (EAP) offers two levels of support for income-eligible residents: Those most in need will qualify...

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CWH Major Event Report: February 24, 2021

On February 24, 2021 Centre Wellington Hydro customers in the Fergus area experienced a disruption to their hydro service. Details of the event can be found within the Major Event Report.

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COVID-19 Business Support Grants available

Ontario has announced the COVID-19 Business Support Grants program to help businesses that were required to shut down or restrict services due to provincial public health measures: modified Stage 2 restrictions or in areas categorized as Red-Control, Grey-Lockdown or...

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Customer Connect, our customer portal, has a new location!

As of March 8, 2021, the web address for our customer portal, Customer Connect, has changed. It can now be found at https://myaccount.cwhydro.ca.   The customer experience on the platform will remain the same, and other than the new location, the energy usage...

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Ontario Electricity Support Program

The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many people live in your house and your combined household income. Find out if you are eligible...

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New RPP prices starting February 23, 2021

The new RPP Time-of-Use (TOU) prices set by the OEB for Feb. 23, 2021 are shown in the table below. The table also shows the hours to which those prices apply: Winter TOU Price Periods Feb. 23, 2021 TOU Prices Off-Peak                                                 ...

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