News & Public Notices
Ontario Electricity Rebate (OER), July 1, 2022
The Ontario Electricity Rebate (OER) is for most households, farms, long-term care homes and small businesses. Eligible consumers automatically receive the rebate, which appears on bills as a separate line item. The OER will provide eligible consumers with an 17%...

May 1, 2022 Time-of-Use (TOU) and Tiered Prices
On May 1, 2022, Time-of-Use (TOU) and Tiered prices for residential and small business customers under the Ontario Energy Board’s (OEB) Regulated Price Plan (RPP) will remain unchanged. The summer Time-of-Use (TOU) hours and the change in the Tier threshold for...

2022 Earth Day Campaign – Plant not Print with Paperless Billing!
CWH is once again partnering with Neighbourwoods in support of Earth Day with our "Plant Not Print" e-Billing Campaign! If you are ready to go paperless and receive your monthly bill electronically, check out Customer Connect - My Account on our website at cwhydro.ca...
Help is available for Low-Income Households
Support programs are available for customers who are struggling with their bill payments. Ontario Electricity Support Program (OESP) This program provides ongoing help to low-income customers with a monthly on-bill credit to reduce their electricity bill. Ontario...
The Ontario Business Costs Rebate Program will close for applications on March 14th, 2022.
The Ontario Business Costs Rebate Program will close for applications on March 14th, 2022. Updated as at March 1, 2022 The Ontario Business Costs Rebate Program provided support for property tax and energy costs to businesses that were most impacted by public health...

Electricity Rate Relief
For more information: https://www.oeb.ca/sites/default/files/FAQs-new-fixed-rates-january2022-20220110_0.pdf
CWH’s 2022 IRM Application
Centre Wellington Hydro has filed an IRM application to the OEB for rates effective January 1, 2022. The Managers Summary of the application, which includes summaries of models used, can be found here. Please note the models are not included with this write up. All...
May 1, 2021 New TOU and TIERED Rates
On May 1, 2021, new Time-of-Use (TOU) and Tiered prices will come into effect for residential and small business customers under the Ontario Energy Board’s (OEB) Regulated Price Plan (RPP). The summer TOU hours, as well as the summer Tier threshold for residential...

Discover Your Energy-Savings Potential
Uncover more than just savings with the help of Save on Energy. Save On Energy programs still available. Go to Save on Energy website The new Energy Affordability Program (EAP) offers two levels of support for income-eligible residents: Those most in need will qualify...
CWH Major Event Report: February 24, 2021
On February 24, 2021 Centre Wellington Hydro customers in the Fergus area experienced a disruption to their hydro service. Details of the event can be found within the Major Event Report.
Public Notices
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