Ontario’s System-Wide Electricity Supply Mix: 2023 Data

Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity suppliers. The following table discloses the system-wide electricity supply mix data for 2023. This data must be used by electricity...
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CW Hydro has Applied to the Ontario Energy Board to Change its Rates

CW Hydro has applied to the Ontario Energy Board to increase our electricity distribution rates effective January 1, 2025. Learn more about the application in the OEB Notice or view the detailed application HERE and have your say.

Consumer Alert – OEB Fraudulent Phishing Emails

The Ontario Energy Board (OEB) is aware of the circulation of phishing emails using OEB employee names and titles. Bad actors are attempting to engage Ontario residents and OEB licensed entities. Be aware that the OEB does not engage in direct consumer outreach unless...

November 1, 2023 Winter Hours and New Electricity Price Plan

November 1, 2023 Electricity Prices On November 1, 2023, new Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered prices for residential and small business customers under the Ontario Energy Board’s (OEB) Regulated Price Plan (RPP) changed. The winter TOU hours and...

Ontario Electricity Rebate (OER) Effective November 1, 2023 set to 19.3 per cent.

Effective November 1, 2023, the OER will provide eligible consumers with a 19.3% rebate from the province on the subtotal of their electricity bill. The OER provides a rebate on the electricity bill of residential, small business and farm customers. For a typical...

Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information

The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including illegitimate phone calls, texts, emails, fake websites, social media, in-person home visits and ads. The OEB, the Ministry of Energy and local...

Check it Out! You may qualify for electricity credits through OESP.ca

  Having trouble paying your energy bill? Support programs are available for customers who are struggling with their...

Discover Your Energy-Savings Potential

Uncover more than just savings with the help of Save on Energy. Save On Energy programs still available. Go to Save on Energy website The new Energy Affordability Program (EAP) offers two levels of support for income-eligible residents: Those most in need will qualify...

Ontario Electricity Support Program

Income eligibility thresholds for the Ontario Electricity Support Program are increasing effective March 1, 2024. This program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many...

Time-of-Use vs Tiered, Customer Choice is coming on your electricity rate on November 1

If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. With TOU, the price you pay depends on when you use electricity. With Tiered prices, you can use a...

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Emergency to public safety: Call 911
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Click here to report a non-emergency problem that is not an outage using the OUTAGES MAP                     (This Map is not monitored 24/7)