Centre Wellington Hydro

Annual Tree Trimming Maintenance

CWH's annual tree trimming program in Fergus and Elora has begun for 2025 and will continue through to April. Tree trimming is a necessary part of our network's maintenance program and helps to ensure our overhead lines remain in a safe condition, and storm related...

CWH Billing & Payment Options

We are here to help you understand your billing and payment options! Options for Receiving your Bill and Enquiring about your Account Balance: Sign-up and register to view your bills, current account balance, payment history and detailed energy usage online 24/7. For...

Ontario Electricity Rebate (OER) Effective November 1, 2024 set to 13.1%

Effective November 1, 2024, the OER will provide eligible consumers with a 13.1% rebate from the province on the subtotal of their electricity bill. The OER provides a rebate on the electricity bill of residential, small business and farm customers. For a typical...

November 1, 2024 Winter Hours and New Electricity Price Plan

November 1, 2024 Electricity Prices On November 1, 2024, new Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered prices for residential and small business customers under the Ontario Energy Board’s (OEB) Regulated Price Plan (RPP) will change, winter Time-of-Use...

Ontario’s System-Wide Electricity Supply Mix: 2023 Data

Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity suppliers. The following table discloses the system-wide electricity supply mix data for 2023. This data must be used by electricity...

Consumer Alert – OEB Fraudulent Phishing Emails

The Ontario Energy Board (OEB) is aware of the circulation of phishing emails using OEB employee names and titles. Bad actors are attempting to engage Ontario residents and OEB licensed entities. Be aware that the OEB does not engage in direct consumer outreach unless...

Anti-Scam Awareness – Don’t be afraid to say ‘No’ and Useful Information

The Ontario Energy Board (OEB), the energy regulator, has seen a 77% increase in the number of reported scam calls, including illegitimate phone calls, texts, emails, fake websites, social media, in-person home visits and ads. The OEB, the Ministry of Energy and local...

Check it Out! You may qualify for electricity credits through OESP.ca

Having trouble paying your energy bill? Support programs are available for customers who are struggling with their...

Discover Your Energy-Savings Potential

Uncover more than just savings with the help of Save on Energy. Save On Energy programs still available. Go to Save on Energy website The new Energy Affordability Program (EAP) offers two levels of support for income-eligible residents: Those most in need will qualify...

Ontario Electricity Support Program

Income eligibility thresholds for the Ontario Electricity Support Program are increasing effective March 1, 2024. This program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many...

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