COVID-19 Business Support Grants available

Ontario has announced the COVID-19 Business Support Grants program to help businesses that were required to shut down or restrict services due to provincial public health measures: modified Stage 2 restrictions or in areas categorized as Red-Control, Grey-Lockdown or...

Ontario Electricity Support Program

The Ontario Electricity Support Program helps reduce electricity bills for low-income households with a monthly on-bill credit. The amount of the credit will depend on how many people live in your house and your combined household income. Find out if you are eligible...

New RPP prices starting February 23, 2021

The new RPP Time-of-Use (TOU) prices set by the OEB for Feb. 23, 2021 are shown in the table below. The table also shows the hours to which those prices apply: Winter TOU Price Periods Feb. 23, 2021 TOU Prices Off-Peak                                                 ...

Changes to Industrial, Commercial, other non-Regulated Price Plan Customers’ Electricity Costs Effective January 1, 2021

  Starting January 1, 2021, a portion of renewable energy contract costs will be paid by the government instead of electricity customers. This will lower electricity bills for large and mid-sized commercial and industrial consumers who do not participate in the...

Time-of-Use vs Tiered, Customer Choice is coming on your electricity rate on November 1

If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. With TOU, the price you pay depends on when you use electricity. With Tiered prices, you can use a...

Effective January 1, 2021, the Ontario Electricity Rebate will be changed to a 21.2% Rebate

Typical residential customer bills to be held stable The Government is also decreasing the Ontario Electricity Rebate (OER) from 33.2% to 21.2% effective January 1, 2021. The Government’s intention is that, for residential and small business customers, the reduction...

Consumer Alert: Beware of scams during the COVID-19 emergency

The Ontario Energy Board (OEB) is aware of increasing efforts by scam artists attempting to take advantage of consumer uncertainty. To find out more, click here.

COVID-19 Energy Assistance Program (CEAP) and (CEAP-SB)

New support for eligible residential customers struggling to pay their energy bills due to COVID-19 New program to support eligible small businesses and charities with their energy bills. The Government of Ontario is making funding available to support residential,...

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