On November 1, 2022, Time-of-Use (TOU) and Tiered prices for residential and small business customers under the Ontario Energy Board’s (OEB) Regulated Price Plan (RPP) will decrease. The winter Time-of-Use (TOU) hours and the change in the Tier threshold for...
Effective November 1, 2022, the OER will provide eligible consumers with an 11.7% rebate from the province on the subtotal of their electricity bill to ensure the average residential bill increase is held to about 2 per cent annually, well below the current levels of...
Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity suppliers. The following table discloses the system-wide electricity supply mix data for 2021. This data must be used by electricity...
https://www.oeb.ca/consumer-information-and-protection/bill-assistance-programs Support programs are available for customers who are struggling with their bill payments. You need to meet certain criteria to qualify for these programs: Ontario Electricity Support...
Uncover more than just savings with the help of Save on Energy. Save On Energy programs still available. Go to Save on Energy website The new Energy Affordability Program (EAP) offers two levels of support for income-eligible residents: Those most in need will qualify...
As of March 8, 2021, the web address for our customer portal, Customer Connect, has changed. It can now be found at https://myaccount.cwhydro.ca. The customer experience on the platform will remain the same, and other than the new location, the energy usage...
