News & Public Notices

CWH Billing & Payment Options

Nov 25, 2024

Due to the current labour dispute between Canada Post and its workers, regular mail service may be interrupted. As your local electricity distribution company, Centre Wellington Hydro Ltd (CWH) would like to remind you it is your responsibility to pay your bill on time. We encourage you to prepare for postal interruption and understand your billing and payment options.

Options for Receiving your Bill and Enquiring about your Account Balance:

  1. Sign-up and register to view your bills, current account balance, payment history and detailed energy usage online 24/7. For more details, visit our My Accounts page.
  2. Call our office to obtain your current account balance and due date: 519-843-2900

Options for Paying your Bill:

Do not mail your payment during a strike or lockout. Instead;

  1. Sign-up for pre-authorized payments and have your payment automatically withdrawn from your bank account.
  2. Pay your bill through most financial institutions or by Credit Card through our secure website.
  3. Make a payment at our drop box at our office location: Centre Wellington Hydro, 730 Gartshore St., Fergus

Remember, it is your responsibility to pay your utility bill by the due date. Prompt payment will avoid interest charges and collection activities during a postal strike.

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