News & Public Notices

Customer Electrical Safety Survey

Customer Electrical Safety Survey

Centre Wellington Hydro wants you to know that we are conducting a Customer Electrical Safety Survey starting January 12, 2026 You may receive a call from a company called ADVANIS on behalf of Centre Wellington Hydro. This survey is important to us and your...

read more
Conditions of Service – Update 2025

Conditions of Service – Update 2025

CW Hydro has updated our Conditions of Service, a document that describes how we do business with our customers, to align with recent changes in the energy industry. We are interested in customer feedback and invite you to read over the updated document here....

read more
Nov 1, 2025 Winter Electricity Pricing

Nov 1, 2025 Winter Electricity Pricing

On November 1, 2025, Winter Time-of-Use (TOU) hours come into effect, as well as changes in the Tiered thresholds. These hours and thresholds remain in place until April 30, 2026. Click here to view the Winter TOU hours and Tiered thresholds.

read more
Important Message – Potential Postal Disruption

Important Message – Potential Postal Disruption

Remember to Pay your Utility Bill! Due to ongoing negotiations between Canada Post and its workers, regular mail service could be interrupted and you may not receive your most recent electricity bill(s). Centre Wellington Hydro Ltd (CWH) would like to remind you it is...

read more

CWH Major Event Report: July 30, 2025

On July 30, 2025 Centre Wellington Hydro customers in the Fergus area experienced a disruption to their hydro service. Details of the event can be found within the Major Event Report.

read more
Ontario’s System-Wide Electricity Supply Mix: 2024 Data

Ontario’s System-Wide Electricity Supply Mix: 2024 Data

Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity suppliers. The following table discloses the system-wide electricity supply mix data for 2024. This data must be used by electricity...

read more
Energy Conservation Programs

Energy Conservation Programs

Looking for ways to reduce energy costs, or planning energy upgrades to your home or business? Learn more about available Provincial Energy Conservation Programs. Ontario Launches New Energy Efficiency Programs to Save You Money | Ontario Newsroom Home Renovation...

read more
Annual Tree Trimming Maintenance

Annual Tree Trimming Maintenance

CWH's annual tree trimming program in Fergus and Elora has begun for 2026 and will continue through to April. Tree trimming is a necessary part of our network's maintenance program and helps to ensure our overhead lines remain in a safe condition, and storm related...

read more