News & Public Notices
Merry Christmas and Happy Holidays
The Centre Wellington Hydro Office will be closed from December 24 - 26 and December 31 - January 2. Regular office hours resume Monday, January 5th. For electrical emergencies call 911, for non-emergencies contact 519.843.2900 for after hours response.
Township of Centre Wellington – Water Meter Replacement Program
The Township of Centre Wellington is conducting a Water Meter Replacement Program, beginning December 2025 through 2026. For information on the installation process, timeline, and frequently asked questions visit the Township's website: Water Meter Upgrade Program
Conditions of Service – Update 2025
CW Hydro has updated our Conditions of Service, a document that describes how we do business with our customers, to align with recent changes in the energy industry. We are interested in customer feedback and invite you to read over the updated document here....
Nov 1, 2025 Winter Electricity Pricing
On November 1, 2025, Winter Time-of-Use (TOU) hours come into effect, as well as changes in the Tiered thresholds. These hours and thresholds remain in place until April 30, 2026. Click here to view the Winter TOU hours and Tiered thresholds.
Important Message – Potential Postal Disruption
Remember to Pay your Utility Bill! Due to ongoing negotiations between Canada Post and its workers, regular mail service could be interrupted and you may not receive your most recent electricity bill(s). Centre Wellington Hydro Ltd (CWH) would like to remind you it is...
CWH Major Event Report: July 30, 2025
On July 30, 2025 Centre Wellington Hydro customers in the Fergus area experienced a disruption to their hydro service. Details of the event can be found within the Major Event Report.
CW Hydro has Applied to the Ontario Energy Board to Change its Rates
CW Hydro has applied to the Ontario Energy Board to increase our electricity distribution rates effective January 1, 2026. Learn more about the application in the OEB Notice or view the detailed application HERE and have your say.
Ontario’s System-Wide Electricity Supply Mix: 2024 Data
Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity suppliers. The following table discloses the system-wide electricity supply mix data for 2024. This data must be used by electricity...
Energy Conservation Programs
Looking for ways to reduce energy costs, or planning energy upgrades to your home or business? Learn more about available Provincial Energy Conservation Programs. Ontario Launches New Energy Efficiency Programs to Save You Money | Ontario Newsroom Home Renovation...
CWH Billing & Payment Options
We are here to help you understand your billing and payment options! Options for Receiving your Bill and Enquiring about your Account Balance: Sign-up and register to view your bills, current account balance, payment history and detailed energy usage online 24/7. For...