News & Public Notices
CWH Billing & Payment Options
We are here to help you understand your billing and payment options! Options for Receiving your Bill and Enquiring about your Account Balance: Sign-up and register to view your bills, current account balance, payment history and detailed energy usage online 24/7. For...
2024 Electrical Safety Awareness Survey
THANK YOU to CWH customers who took part in the 2024 ESA Safety Awareness Survey! Survey results, showing resident's understanding of electrical hazards, are available now: Electrical Safety Awareness Survey
November 1, 2022 TOU and Tiered Electricity Prices
On November 1, 2022, Time-of-Use (TOU) and Tiered prices for residential and small business customers under the Ontario Energy Board’s (OEB) Regulated Price Plan (RPP) will decrease. The winter Time-of-Use (TOU) hours and the change in the Tier threshold for...
Ontario Electricity Rebate (OER) Effective November 1, 2022 set to 11.7 per cent.
Effective November 1, 2022, the OER will provide eligible consumers with an 11.7% rebate from the province on the subtotal of their electricity bill to ensure the average residential bill increase is held to about 2 per cent annually, well below the current levels of...
Ontario Electricity Rebate (OER), July 1, 2022
The Ontario Electricity Rebate (OER) is for most households, farms, long-term care homes and small businesses. Eligible consumers automatically receive the rebate, which appears on bills as a separate line item. The OER will provide eligible consumers with an 17%...
Check it Out! You may qualify for electricity credits through OESP.ca
Having trouble paying your energy bill? Support programs are available for customers who are struggling with their...
The Ontario Business Costs Rebate Program will close for applications on March 14th, 2022.
The Ontario Business Costs Rebate Program will close for applications on March 14th, 2022. Updated as at March 1, 2022 The Ontario Business Costs Rebate Program provided support for property tax and energy costs to businesses that were most impacted by public health...
Electricity Rate Relief
For more information: https://www.oeb.ca/sites/default/files/FAQs-new-fixed-rates-january2022-20220110_0.pdf
Discover Your Energy-Savings Potential
Uncover more than just savings with the help of Save on Energy. Save On Energy programs still available. Go to Save on Energy website The new Energy Affordability Program (EAP) offers two levels of support for income-eligible residents: Those most in need will qualify...
New RPP prices starting February 23, 2021
The new RPP Time-of-Use (TOU) prices set by the OEB for Feb. 23, 2021 are shown in the table below. The table also shows the hours to which those prices apply: Winter TOU Price Periods Feb. 23, 2021 TOU Prices Off-Peak ...